Assistance
Technical Assistance
Thanks to a dedicated team and to our remote control system, we are able to offer our customers direct, fast, and effective technical support and assistance.
Real-time Remote control system
This system allows a rapid diagnosis of any malfunctions, reducing intervention costs and equipment downtime.
Warranty
We safeguard our customers: all the structural parts of our equipment are covered by a 24-month warranty.
Spare parts
Our spare parts department supports customers in selecting and ordering the necessary spare parts, ensuring timely delivery either to the customer or directly to the construction site.
Telecontrollo in tempo reale
Il servizio di telecontrollo nasce per permettere al cliente di conoscere lo stato di funzionamento dell’attrezzatura in tempo reale da remoto.
Ciò consente una rapida diagnosi degli eventuali malfunzionamenti, riduce i costi d’intervento ed i costi del fermo attrezzatura.
